FAQs
Quick answers to common questions about our curated marketplace.
How do I find verified breeders?
All breeders on ThePetWala carry a verified badge. You can filter listings by 'Verified Breeders' on the Explore page to see only curated, vetted sellers.
What is a 'Digital Curator'?
A Digital Curator is a professional breeder or verified rescue organization that uses our platform to present their pets. Every curator undergoes a multi-step verification process including health certifications and track-record analysis.
How do you verify breeders?
Every curator undergoes a multi-step verification process including home checks, health certification review, and community feedback analysis.
Is it free to post a listing?
Yes! Posting a pet listing on ThePetWala is completely free. Simply create an account, go to 'Post a Pet Ad', fill in the details and photos, and your listing goes live.
How do I contact a seller?
Once you find a pet you're interested in, click on the listing and use the 'Message Seller' button. All communication happens through our secure in-platform messaging system.
What if I encounter a suspicious listing?
Use the 'Report' button on any pet card or message thread. Our safety team reviews all reports within 24 hours and takes appropriate action.
Can I save pets to a wishlist?
Yes! Tap the heart icon on any listing to save it to your Wishlist. You need a free account to use this feature.
How do I update or delete my listing?
Go to 'My Listings' in your account menu. You can edit, pause, or delete any of your active listings at any time.